CaptiveWifi offers a WiFi management solution that enhances customer engagement by providing seamless WiFi access at various venues like cafes, restaurants, and public spaces. This technology not only offers connectivity but also serves as a marketing tool, capturing valuable customer data at the point of WiFi access.

What's possible:

The integration between Leat and CaptiveWifi allows venues to automatically enroll customers into their loyalty program when they sign up for WiFi. This seamless integration is designed to boost customer loyalty by linking WiFi access with rewards and incentives, effectively turning every login into an engagement opportunity.

Key benefits:

1. Automated Enrollment: Customers are automatically added to the venue’s loyalty program when they access the WiFi, simplifying the process of growing loyalty memberships.

2. Enhanced Customer Experience: Provides a value-added service by combining free WiFi with rewards, which can enhance customer satisfaction and retention.

3. Efficient Data Utilization: Captures customer data at login, which can be used for targeted marketing and personalized customer interactions.

4. Scalability: Easily manages multiple locations through a single dashboard, ensuring consistent customer experience across all sites.

How to install the integration:

Setting up the Leat integration with CaptiveWifi involves a few straightforward steps:

1. Client ID and Client Secret: Obtain these credentials from the Leat dashboard under Integrations > OAuth. These are essential for linking CaptiveWifi with your Leat account.

2. Configuration for Multiple Locations: If operating multiple venues, add all shops to the Leat dashboard. This allows CaptiveWifi to correctly associate the WiFi login with the corresponding shop’s loyalty program.

This integration effectively leverages WiFi service as a dual function tool for both connectivity and loyalty enhancement, making it an ideal solution for businesses looking to increase customer engagement through every interaction. For detailed setup instructions or to start integrating, venues should contact Leat and CaptiveWifi support for further assistance.