Caspeco

Caspeco is a versatile POS (Point of Sale) system that integrates various business operations, including staffing, finance, and sales analytics, primarily tailored for the hospitality industry. The integration with Leat's engagement platform enhances Caspeco's capabilities by incorporating loyalty and marketing tools directly into the POS system, allowing businesses to seamlessly manage customer engagement alongside their regular operations.

What's possible:

• Create and Sync Customer Profiles: Automatically create member profiles directly at the POS and sync them across the system.

• Barcode Scanning for Loyalty: Use a barcode scanner to recognize members either through cards or wallet passes.

• Forgotten Card Solutions: Provide options for customers who forget their cards by printing a loyalty token on the receipt.

• Point-based Rewards: Display a reward list on the POS based on the current amount of points collected by the customer.

• Reward Redemption: Directly redeem rewards within the POS during transactions, ensuring rewards are applicable only when the corresponding product is on the bill.

• Bill Management: Allow splitting of bills while saving loyalty points on separate accounts.

Key benefits:

• Seamless Integration: Combines loyalty management with daily POS operations, enhancing operational efficiency without the need for separate systems.

• Enhanced Customer Experience: Offers a robust loyalty program that encourages repeat business by rewarding customers directly through their transactions at the POS.

• Flexibility in Rewards: Supports various reward types including product rewards, amount discounts, and percentage discounts, allowing businesses to tailor the program to their specific needs.

• Real-Time Loyalty Updates: Ensures that both customers and staff have up-to-date information on loyalty points and rewards, leading to accurate and timely reward redemption.

How to install the integration:

• Request Integration: Contact Caspeco to initiate the integration process. This can be done through their customer support or integration team.

• OAuth Credentials: Set up OAuth Client ID and OAuth Secret in the Leat dashboard.

• Caspeco Access: Add Caspeco's development and support emails (ordering-dev@caspeco.se and ordering-support@caspeco.se) to your account. This allows Caspeco to access the necessary credentials and activate the integration on behalf of the client.