Formitable

Formitable is a powerful booking and reservation platform designed to optimize the booking process for restaurants and hospitality businesses. The integration between Leat and Formitable allows businesses to leverage booking data to enhance customer engagement and loyalty programs.

What's possible:

• Booking Data Synchronization: Automatically sync booking data from Formitable to Leat, ensuring accurate tracking of customer interactions and preferences.

• Customer Profile Creation: Generate detailed customer profiles in Leat based on booking data, enabling personalized engagement and marketing.

• Automated Loyalty Points: Award loyalty points for bookings and reservations made through Formitable, encouraging repeat business and customer retention.

• Engagement Campaigns: Use booking history and customer data to create targeted marketing and engagement campaigns.

• Reward Redemption: Enable customers to redeem loyalty points for discounts or perks related to their bookings.

Key benefits:

• Enhanced Engagement: Utilize booking data to drive personalized customer interactions.

• Profile Automation: Automatically create and update customer profiles based on booking information.

• Increased Loyalty: Reward customers for their bookings, boosting loyalty and repeat visits.

• Targeted Marketing: Leverage detailed booking data for more effective marketing campaigns.

• Seamless Operations: Integrate booking management with loyalty programs for a unified customer experience.

How to install the integration:

• Request Integration: Contact Formitable support to initiate the integration process. Ensure your Formitable system is compatible with Leat.

• Configuration Setup: Provide necessary credentials such as API keys and integration tokens, which can be generated in the Leat dashboard during the onboarding process.

• Install Extension: Download and install the Leat extension from the Formitable marketplace or your integration partner's repository.

• Configure Settings: Configure the integration settings within Formitable, linking your booking system to the Leat platform and mapping relevant data fields.