Fydelia

Fydelia is a WiFi marketing solution that enhances customer engagement by seamlessly integrating WiFi access with loyalty program enrollment. This integration is particularly valuable for venues that wish to leverage their WiFi service as a tool for growing their customer loyalty base.

What's possible:

The integration between Leat and Fydelia automates the enrollment of customers into loyalty programs when they access WiFi at a venue. As customers log in to the WiFi network, they are prompted to enter their details, which are then used to enroll them directly into the loyalty scheme. Information collected includes:

• First Name

• Last Name

• Email

• Date of Birth

This process not only simplifies the enrollment into the loyalty program but also ensures that the business captures accurate and useful customer data for future marketing efforts.

Key benefits:

• Automated Loyalty Enrollment: Streamlines the process of signing up new loyalty members by integrating it with WiFi access, enhancing the customer's ease of joining.

• Enhanced Customer Data Collection: Captures essential customer details that can be utilized for targeted marketing and personalized communication.

• Increased Customer Engagement: Encourages customers to join the loyalty program by offering a straightforward and immediate signup process during WiFi access.

• Efficient Marketing Tool: Integrates marketing directly with a service (WiFi) that customers frequently use, maximizing visibility and participation rates.

How to install the integration:

To implement the Leat integration with Fydelia:

• Request Integration: Contact Fydelia to initiate the integration process. This will involve configuring your system to interact with Leat's loyalty platform.

• API Key Configuration: Obtain an API key from the Leat dashboard during onboarding, which will be needed by Fydelia to set up the connection.

For more details on the setup process, refer to Fydelia’s knowledge base on integrating with Leat.

This integration leverages Fydelia's WiFi access as a dual-purpose tool that not only provides internet access but also serves as a point of entry into a loyalty program, thereby enhancing customer relationships and driving loyalty. For further assistance or to get started with the integration, venues should contact Fydelia directly.